Case Study

Development of a B2B Online Travel Platform using .NET framework

Challenge

An online B2B travel portal entrusted Xponentium to build an online platform for travel agents to book flights through major providers like Expedia and Travelport. Key requirements included:

Features:
- Real-time flight inventory access from global providers.
- User-friendly interface for search, comparison, and booking.
- Secure payment gateway integration.
- Customer management system for agent client management.
- Analytics dashboard for performance metrics.
- Strong security measures for data protection and compliance.
Service Level Agreements (SLAs):
- 99.9% platform uptime.
- Response times under 2 seconds for search and booking.
- Regular updates and maintenance for optimal performance and security.

Approach

Xponentium used .NET and SQL Server to develop a solution. Key phases included:

Planning:
- Detailed discussions with the client to understand needs.
- Project roadmap with milestones and deliverables.
Design:
- System architecture using ASP.NET for the frontend and SQL Server for the backend.
- Scalable and robust architecture for high traffic and large data volumes.
Development:
- ASP.NET MVC for a responsive, intuitive interface.
- APIs for real-time data from providers like Expedia and Travelport.
- Entity Framework for efficient database operations with SQL Server.
- Secure payment gateway and user authentication modules.
- Customer management system for agent client tracking.
- Analytics dashboard using .NET technologies for insights.
Testing:
- Extensive unit, integration, and user acceptance testing (UAT).
- Security testing for vulnerability protection.
Deployment and Maintenance:
- Cloud-based deployment for scalability and flexibility.
- Ongoing support, updates, and security patches.

Xponentium Impact

The new platform delivered significant benefits:

Efficiency: Reduced search and booking time by 50% and decreased manual errors by 70%.
User Satisfaction: Enhanced experience with a responsive interface.
Business Growth: Increased bookings by 40% in six months and Expanded customer base by 30%.
Performance: Met SLAs with 99.9% uptime and 1.8-second response times and Processed over 100,000 transactions in the first year.

Xponentium's .NET and SQL Server expertise transformed client’s vision into a robust platform, exceeding expectations in performance and user satisfaction. This case study showcases .NET's effectiveness in building scalable, user-friendly travel industry applications