Case Study

Case Study: Building an Offshore Development Center for a B2B Appointment Scheduling Product Company

Challenge

A B2B Appointment Scheduling Product Company (Calendly for Business) entrusted Xponentium toset up an Offshore Development Centre with a 50 member team as it faced significant challenges inscaling their development capabilities and managing their project timelines effectively.

Their key challenges included:

Resource Constraints: Limited and expensive in-house technical expertise and resources.
Time to Market: Delays in product development affecting market competitiveness.
Quality Assurance: Inefficient QA processes leading to bugs and reduced product reliability.
Operational Efficiency: Lack of streamlined processes for project and release management

Solution

Xponentium addressed these challenges by establishing a comprehensive offshore development
center tailored to the client’s needs. The solution encompassed:

Team Building: Assembled a team of 55 skilled professionals, comprising of the following:
- Frontend Developers (Angular JS)
- Backend Developers (.NET and Node.js)
- QA Engineers
- DevOps Specialists
End-to-End Project Management:
- Managed hiring and training processes.
- Implemented agile development practices.
- Conducted thorough project management and release management.
Technology Implementation:
Developed a robust SaaS-based appointment scheduling portal.
Ensured seamless integration of frontend and backend technologies.
Enhanced product features to improve user experience and reliability.

Xponentium Impact

Key Features and Capabilities built:

Customizable Scheduling Options: Developed features allowing businesses to tailor appointment scheduling to their specific needs.
Automated Notifications: Implemented automated email and SMS notifications to reduce no shows and improve communication.
Real-Time Availability: Enabled real-time calendar synchronization for accurate scheduling and resource management.
Security Enhancements: Integrated robust security protocols to protect user data and ensure compliance with industry standards.

The strategic implementation by Xponentium delivered significant improvements for the B2B

Appointment Scheduling Product Company:

Accelerated Time to Market: Reduced development time by 40%, enabling quicker product launches.
Enhanced Product Quality: Improved QA processes, resulting in a 30% decrease in bugs.
Scalability: The offshore development centre provided scalable resources specifically trained for client systems, supporting future growth and innovation.