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Case Study

Building Safe Browser for Indian Government Project

Challenge
 

A leading digital literacy initiative in India needed a secure and scalable solution to conduct exams for its 6 Crore enrollees. The client required a robust platform that could support exams with enhanced security and easy configurability across Windows and macOS systems.

Following were the challenges;

  • Security Risks: The need to ensure a secure browser environment to prevent cheating and unauthorized access during exams.

  • Configurable Backend: Lack of centralized control over exam-level configurations and the ability to customize the Safe Exam Browser (SEB) for different exam environments.

  • Observability: Limited ability to monitor browser logs and quickly diagnose failures or address escalations during live exams.

  • Cross-Platform Support: Building a secure solution that works seamlessly across both Windows and macOS platforms.

Approach

  • Custom Browser: Custom Secure Browser was developer to provide centralised control and configurability from the backend.

    • Backend Technologies: Java/J2EE, Spring, and Hibernate were used for the admin dashboard, with .Net for Windows apps and Objective C for MacOS.

    • Logs & Observability: Data lake storage was implemented for log collection, with visualization using Grafana and Tableau for real-time insights and issue resolution.

  • Configurable Admin Dashboard: A dynamic dashboard allowing administrators to configure test-specific settings like executable whitelisting/blacklisting, URL permissions, allowed hardware permissions.

  • Mandatory Updates: The system enforced updates to ensure the latest version of SEB was always in use, enhancing security and reducing vulnerabilities.

  • Reporting: Detailed reporting was integrated, ensuring all critical data on exam performance and browser failures were captured and analyzed.

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Xponentium Impact
 

  • Security Enhancement: Implementation of Custom Secure Browser eliminated scope of exam violations, safeguarding the integrity of millions of digital literacy exams.

  • Operational Efficiency: The centralized backend configurability eliminated the need for multiple builds, resulting in reduction in deployment time and resource usage.

  • Expedited Issue Resolution: The log observability system reduced the response time to browser-related issues by 50%, enabling quicker resolutions and proactive communication with candidates about potential exam disruptions.

  • Scalability: The solution scaled seamlessly to support the secure conduct of millions of exams across both Windows and macOS platforms, contributing to the success of India’s largest digital literacy initiative.

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